At Brewace Tea, we aim to ensure customer satisfaction with every purchase. If you are 100% unsatisfied with your order, we offer a hassle-free return and exchange policy. • Return Period: You can return unopened and unused tea products within 7 days from the date of delivery. • Return Process: A courier will collect the item(s) from your address within 1–2 days after initiating the return request. • Refund Timeline: Once the item is picked up and inspected, we will process your refund within 48 hours. We strive to make your tea shopping experience seamless and worry-free. For any assistance, please contact our customer support team.